If you choose to co-locate your servers in our data centres, why not take advantage of our 24-7 on-site engineering capability as well?
This service gives you access to our team of security-cleared staff, who can provide technical assistance with your physical servers. This means you benefit from rapid response times and support at any hour of the day or night.
Our SmartHands team’s work can include:
- Hardware troubleshooting
- Replacing components
- Full-scale upgrades
- Backup tape cycling
In many cases, our SmartHands service will save you the cost of sending your engineers to the data centres altogether. And if a particular piece of work does require your people to attend, our SmartHands team can escort them to your servers and oversee the work.